About Our Clothes and Process
How are our clothes made?
Each of our clothes is made by master artisans of zimona. They use traditional bathik & tie-die techniques that have been passed down from generation to generation.Â
Are our clothes 100% handmade ?
All of our clothes are completely hand made by zimona artist.
Which material are used to make our clothing?
We use high-quality materials for all our clothesÂ
Cotton
Linen
Maxi
Soft Bubble
How do I measure the right size of my clothes?
Using a measuring tape for the body, measure and note the chest, waist, and hip in your body. You can get an idea easily from our size guide page.
Is our clothes will color change after the washing?
Absolutely no. Don’t worry about it.
What is the contribution for the environment in the making of our clothes?
We’ve been carbon-neutral in our overall production. We do not use any harmful chemicals or things for our products.
We Use Renewable Energy for manufacturing
Can Recycled All Our Clothes
We Reduce Our Carbon Footprint
Closer to 100% Carbon Neutral
What are we offered in 'Customize Your Own'?
We thought to give a chance to our customers to customize or redesign our apparel, their own way. And their designs will make by our team. You can find more about it on our ‘Customize Your Own’ page.
What are we offered in 'Love with Zimona'?
You can send special gift box on your familiars special days with zimona clothes. We offered some valuable gift items for your giftbox. Leran more.
Care Instructions
How to wash my clothes?
You can wash your clothes by hand or by washing machine. Please attention to the following instructions.
Do Not Bleach
Machine Or Hand Wash
Dry At Low Sunlight
Iron At Low Temperature
Payment and Shipping
What do we use for shipping?
For all our shipping, we use an international shipping service.
How long will it take to ship out my order?
All orders are processed within 24 hours and we usually sent within a day or two. The delivery date is depending on your delivery location.
How much is the shipping cost?
Shipping Costs depend on your location and your items. We offered free shipping for over $200 orders.Â
Will I receive a tracking number?
Yes. Once shipped, you’ll receive an email with the tracking number.
Which payment methods do we accept?
We accept Visa, MasterCard, Discover, American Express, Discover credit card payments and PayPal Payment Method. All payment methods are secure.
Secure Payments
Fast Delivery
Track Your Order
Customer Support
Refund and Exchange
How works our refund and exchange process?
We guarantee that each of our products is made with the highest quality. But if you aren’t completely satisfied with your purchase and would like to return your order for a refund or an exchange. You can learn more about our Refund and Returns.